Another Sainsbury Complaint

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Yesterday I discovered two foreign bodies in a cherry scone purchased from Sainsbury’s Archer Road, Sheffield. I think these are pieces of what seem to be cartridge paper – rolled up. I thought at first they were pieces of animal skin, I took one of the pieces to Sainsbury’s Dronfield which they kept, along with [...]

Overall Quality of Service of Air France

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I liked to take the Air France flights because it is one of the airlines which provide service excellent to passengers.

Yet I took AF1281 from London to Paris on the 5th of Feb 2010, there was a flight delay for an hour that lead to long queue waiting time when I check-in. I had been waited for more than 40 minutes for the whole check-in process. While on board, the flight attendant carelessly spilt a cup of coffee on my suit. She apologized to me in a sleeping voice. When I arrived at Paris, I even found out that the surface of my luggage is damaged by the Luggage Service Agent.

BT Complaint Letter

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I am writing to relay my utter disgust in your service; we have had your BT total Broadband service installed at our home for a few months compromising of your phone and broadband package. We recently decided to change our phone provider to Talk Talk and remain with yourselves for our broadband, which until now has never been a problem. We contacted Talk Talk and yourselves to make sure this arrangement was ok which Talk Talk agreed and confirmed they were to only providing our phone and not our internet. We contacted BT around mid September to also make sure we could keep just our broadband which we were told by your staff would be fine and we would be billed accordingly every three months.

McVitties Mini Cheddars

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This was a letter I sent to McVitties a few years back after finding a staple in one of my mini cheddars, I know writing this will probably bring back the nightmares but I’m trying to be brave
Dear Sir/Madam,
I have always been very fond of the McVities range of high quality [...]

10 Items or Less!!

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Dear Sir/Madam,
It is with some regret that I am writing this letter as I have, until recently, quite enjoyed shopping in your establishment.
However, on my last 3 visits I have had my patience pushed to the limit. The reason for this is your checkout with the sign ‘ 10 items or less’. [...]

January Winner

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Brian Ross is the winner of the January complaint letter writing competition with his letter – I’m Burstin…. This is what Brian had to say about his win:
Thank you to everyone who read, voted, and commented on this; and for recognising the awkward torment that these toilet attendants cause with their lotions and potions [...]

Finger Tip in Pasty

To whom it may concern
I would like to take this opportunity to congratulate your Bexley Heath branch on there appalling standards of Hygiene.
A month ago my wife and I purchased a number of your ‘Home baked, ethically reared’ Cornish Pasties. Wrapped in ‘Free trade flour from the fields of Palestine’ and stuffed with ‘Organic locally [...]

To the parents of my computer

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To the parents of my computer,
Why must your child, the light of your life, the apple of your eye, mock me so? Why is it that every time I open the one important window of the evening, on no doubt an incredibly obscure website, he decides to freeze and then die? I can almost hear [...]

Asda and your four chickens

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To whom it may concern,
I would like you to know that I have always been a very loyal customer of your store, visting my local Asda on a regular basis, but no more.
My family and I recently purchased a pack of 4 chicken legs from Asda, little knowing the harm they would [...]

Lloyds Bank Overdraft

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i am writing to complain about the charges that i have to pay with Lloyd’s bank, i had an overdraft for the first time and it will be the last! They want £385 from me and the only crime that i did was to go over that by £ 5. iahd it extended [...]

Adsa Bournemouth

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Write your letter here… (don’t forget to delete this text)
I recently decided to discontinue shopping at Adsa Bournemouth. The service is simply apalling. It seems that which ever time I choose to shop at least half of the tills are closed. The queues are very long and many of the cashiers seem to [...]

Saxon Mortgage

I writing this letter to tell your company the injustice you have done to me as a 75 year old woman. I have been paying mortgage to your company for 4 years now. Each year it gets harder and harder to make my payments. I have recently signed up for your Loan Modification Program. Your company had me sign and notarize papers.

Letting off steam

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Four months ago I purchased a Morphy Richards kettle from the Co-op in Wigston. Last weekend it decided to stop working. I did all the usual things like check the plug, wiring etc which were all fine. I came to the conclusion that its time was up and had died.
Fortunately I had kept the receipt, [...]

The Giddy Bridge, Wetherspoons

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I visited your above mentioned establishment on Tuesday February 23rd 2010 with family and friends for a meal. Upon placing my food order I stated to the nice young girl behind the bar that I suffer from an allergy to peppers which can cause an anafalactic shock and therefore asked her specifically to notify the kitchen of this allergy. However when my meal arrived I was horrified to see that the salsa ketchup provided with my meal contained peppers despite my specific meal order for no peppers.

Too Loud

I do not have to listen, I do not have hear, noises are all around me, they are not in my ear, they are not in my head, they are sitting on my skin, on my hair.
They are not loud they are too loud, I can’t hear what they tell me throw all [...]

Sky Complaint

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I have been a sky customer since 2000 and i am very angry in the way sky has treated me.
I got which i thought was a new sky plus box which i paid full price for only to find out it was a second hand box i called and complaint to sky who apologies and [...]

Argos – A girl needs her privacy

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I am happy to say that I am a frequent customer of yours and have often used the Leicester branch of Argos to purchase my products. And up until now I have been fairly satisfied with the service that you provide. However I recently came across a few dilemmas while trying to purchase a product of personal delicacy.

Sky Complaint

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I have been a sky customer for over 8 years and subscribed to Sky at my previous address. When I moved home I cancelled the sky subscription. I did not carry this on to my new house as I had to stay with my mum for a month. I then subscribed again [...]

A Bit of M&S

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Okay. I don’t know you, so you might think this is a bit of a personal question, but where do you buy your underpants?
I thought so. You don’t even need to squirm round to look at the label, do you?
It’s some time since I shopped at M&S as a matter of habit. [...]

Taxi!

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The worst taxi ride ever. That’s how I can sum it up, in a way that people can understand. By the end of it, I was so stressed out I could barely muster up the strength to speak. I called 30 mins early, you know.. to be on the ’safe side’ just in case. Because [...]

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