From the category archives:

Finance and Business

Legal & General Buy Out Plan 100% Rip Off

I applied to raise money against an old works pension I had invested with Legal & General Assurance. I was given a quote by Legal & General on 24/6/10 that £859.58 would be deducted from the funds which they called the M.V. adjustment. Without even warning me three weeks later when they transferred the funds [...]

Injustice to a bank employee

I am an employee of Well Fargo Phone Bank in Texas and have recently had money stolen from me by the company itself. They teach and train employees on how to profile customers’ accounts to sell them something when they call in with a simple request. We are trained to see average balances, whether or [...]

Loans Angels Complaints

Ref: LoansAngels Daytime Advertising Campaign. Dear Loanshark, Moneylender, LoansAngels; It was with great interest (though considerably less than you charge) that I viewed your recent day time television advertisement. I would be grateful if you could enlighten me on the following points please: •How is it that the people your actors portray – couples desperately [...]

Complaint about Student Finance

Although I understand that Student Finance has very little competence when it comes to organising themselves, I still am in utter shock by their inability to produce the goods they happily advertise to students all around Britain, a loan. It is a sad fact that many of my peers have been left with no money [...]

letter sent to HSBC

I would like to complain about you telephone banking service.

Having recently lost access to a computer on which to use internet banking, I have had to rely on telephone banking to make enquiries and payments relating to my account.

Lloyds Bank Overdraft

i am writing to complain about the charges that i have to pay with Lloyd’s bank, i had an overdraft for the first time and it will be the last! They want £385 from me and the only crime that i did was to go over that by £ 5. iahd it extended to £160 [...]

Saxon Mortgage

I writing this letter to tell your company the injustice you have done to me as a 75 year old woman. I have been paying mortgage to your company for 4 years now. Each year it gets harder and harder to make my payments. I have recently signed up for your Loan Modification Program. Your company had me sign and notarize papers.

BARCLAYS BANK OF ENGLAND, AND GOLDEN GATE FINANCE

I reside in South Africa and was approved for a loan via Golden Gate Finance, UK. Funds to be transferred by Barclays Bank of England. However it has cost me so far R7 700 with alot of promises that the funds will be paid into my SA account. Regret to say I have been mislead. [...]

Securesuite.co.uk Alliance and Leicester

Dear A&L, I have spent a significant amount of time and energy educating my mother to shop and bank online safely. The usual stuff – don’t trust e-mails from domains you are not familiar with, only go to websites via Google or your favourites and watch out for phishing e-mails asking for your banking details. [...]

Alliance and Leicester

Dear Alliance and Leicester, Today it was noted by myself that a standing order of £200.00 had been paid out of my account, I believed this item had been cancelled on the 21st of November when I set up a new one as the payee had changed bank accounts. I telephoned the banking service who [...]

Lloyds loan insurance is clause-tastic

Dear Ms Horton Thank you for your letter dated 15th September in which you set out the reasons why you will not be paying the loan protection I assumed I would be entitled to by taking out your insurance. I took loan protection insurance out with you as it seemed the sensible option given that [...]

Barclays CDL incompetence

I opened a Career Development Loan with you in August 2008 and started my repayments via a standing order that had been set up with my bank, Natwest, on 7th August 2009. However, two months after this date I received a letter from your debt collection department claiming I was in arrears. I immediately called your Career Development Loan department to explain that two instalments of £181 had left my account on 7th August and 7th September and I had checked with my bank that there had been no problems with those payments.

Withdrawing Money from Overseas

Re: The three-month delay I suffered in arranging for my pension to be sent to me in Thailand Sir, In October of this year, I realised that the instructions I sent to my bank asking for my pension to be paid to my account here had been overlooked. I rang my London branch and informed [...]