
Dear Starbucks, We live a long way from any of your branches, so a handy bribe for encouraging my children to visit their grandparents is a visit to the Starbucks which has recently opened just around the corner from their house. Last August, on our much-anticipated visit, we recited our order, only to find that [...]

To Whom It May Concern, I would like to make a formal letter of complaint. Yesterday I went to buy a bottle of wine (Wolf Blass Yellow Label Cabernet Sauvignon) at Waitrose at the Goldsworth Park Centre in Woking and was asked for ID. I proceeded to show the staff member my Australian driver’s license [...]