From the category archives:

Shopping

Adsa Bournemouth

Write your letter here… (don’t forget to delete this text) I recently decided to discontinue shopping at Adsa Bournemouth. The service is simply apalling. It seems that which ever time I choose to shop at least half of the tills are closed. The queues are very long and many of the cashiers seem to enjoy [...]

Letting off steam

Four months ago I purchased a Morphy Richards kettle from the Co-op in Wigston. Last weekend it decided to stop working. I did all the usual things like check the plug, wiring etc which were all fine. I came to the conclusion that its time was up and had died. Fortunately I had kept the [...]

Argos – A girl needs her privacy

I am happy to say that I am a frequent customer of yours and have often used the Leicester branch of Argos to purchase my products. And up until now I have been fairly satisfied with the service that you provide. However I recently came across a few dilemmas while trying to purchase a product of personal delicacy.

A Bit of M&S

Okay. I don’t know you, so you might think this is a bit of a personal question, but where do you buy your underpants? I thought so. You don’t even need to squirm round to look at the label, do you? It’s some time since I shopped at M&S as a matter of habit. Forty [...]

Always Asked for ID

Id like to make a formal complaint about the way your Store in Street Somerset is being run. I use your store 4-5 times a week for regular shopping for myself, my family and animals. I’m 26 years old and look it. I am sick to deaf of being asked for identification to buy cigerette [...]

No Pyjamas in Tescos

There are not many things in this world that really get my goat. I am after all still relatively young and burden free. But on the (not so rare) occasion that I have had a fair amount to drink, I tend to stumble down to Tesco’s in my pyjamas. Very “Big Lebowski” I hear you [...]

Unsurprisingly, they gave me a refund…

Dear sir/madam, On 06/05/09 I purchased some clothes from one of your stores at the Highcross shopping centre in Leicester. I purchased five items on this occasion and returned one of those items later as it was faulty. Unfortunately, I was charged twice for one of the items I had purchased. I had a 15% [...]

Who’s with me!?

I am writing this letter following a spate of ‘unpleasant’ incidents which can be described as at best poor customer service and at worst offensive behaviour, thus resulting in my disillusionment in British customer service. Having read several angry rants in several papers/magazines, I have to say I have often wondered if the way these [...]

Eating in the Supermarket

Dear Sir/Madam, I wish to complain about the growing practice in some supermarkets of customers who are consuming the produce before paying at the checkout. Not only is this practice in some cases un-hygienic I am sure many of these customers are not paying for what they have consumed. Last week I overheard a parent [...]

Gossip girls at your local Shop!

Hi everybody. I thought I would just complain about my local shop. Not as if I stress this enough but my local shop named “Nisa Local” has only 3 girls working there and when i have my shopping, i witness the three girls in the corner just chatting. “Oh my god , Ashley is dating [...]

The DFS sale gets even better!

My wife and I recently visited the Sofa Sale at your premises in Manchester. I must admit I would have rather watched the football match, but my wife had been complaining since Christmas about wanting a new sofa. So, to calm the troubled waters and gain some brownie points, I agreed we should attend your sale. I mentioned this to the nice lady and gentleman, who sat us both down to discuss our requirements.

Missing Packet

I recently bought a multipack of 9 packs of Disco crisps. I went to get a pack out for my lunch one day only to find that I had grabbed an empty pack! I looked into the bottom of the multipack to see if the pack has burst and the crisps had come out but [...]

Yes, I am allowed to buy a Euro Millions Ticket, thank you very much!!!

Dear Tesco, So I trek to one of your locations, trying to think of some magic numbers that would win the jackpot for me. I abandon that task and start thinking about what I would do with all that money: pay for school, pay the rent, not worry every bloody minute about money, and how [...]

Come to Aldi. Park a little, spend a lot.

To whom it may concern I was extremely upset this week to receive a parking fine from an outside company – Parking Eye – as a consequence of parking in Aldi car park, Didsbury, to shop in the store! I am a regular shopper at this store and know that a sign has been visible [...]

Pork dressed as Lamb!

On Boxing day 2009, unable to find a suitable joint of ham at either Sainsbury or Waitrose in Ringwood I made a 30 mile round trip to Tesco in Bournemouth Where I was successful in my mission. Whilst there I also purchased a joint of Rump steak and a joint of rolled shoulder of lamb, [...]

Facing the wrong way in a petrol station

At this Tesco (esso) petrol station they have 8 pumps I was waiting in a queue in my car to get a pump for a few minutes. I had not realised that 3 of the pumps were out of action, as my petrol cap is on the left side as some pumps don’t have an [...]

Open up on time please

Sainsburys in Meadowbank Edinburgh, are a total nightmare, being in outside catering it is important for me that my timings are spot on or my whole day is throwing into total chaos, try telling the staff at this branch ,that if it says on the opening times 08.00am, this doesn’t mean 10 past or 14 [...]

Refund Please!

Dear Sir/Madam I have shopped in your store for many years without problem and hope you can help me resolve the following issue: I purchased a dress in the sale at £40. When I got home and tried it on the dress simply did not suit me. I needed my money back to buy a [...]

Garnier: Destroyers of the Social Life

I am a 20-year-old student from Cheshire, and have used many Garnier products in the past, mainly moisturisers and suntan lotions etc. I was therefore feeling confident as I purchased a box of “Honey Blonde” Garnier Nutrisse Cream hair colour recently, since Garnier is a reputable company and, most importantly, that Davina McCall’s hair looks [...]

Amazone Gift Order

Dear Sir/madam, I am writing to you to bring to your attention my gift order for a girls singstar dvd. I had ordered this for my niece for Christmas, and was assured that it would be delivered in time for Christmas. Usually, I have never had any problems with any order I have made to [...]

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