I complain on behalf of all Sky t.v viewers who like myself get billed for the endurance of endless repeats. Even my 3yr old complains about the same children’s episodes repeated continuously. Christmas t.v viewing with Sky is also predictable to the extent that you could write the viewing guide yourself based on previous years of repeats, surely they could put some kind of limit to the endless de ja’ vou they want us all to experience, the funniest thing of all is their new ideas of recording and pausing live t.v just in case you miss anything, which I believe is impossible as you are bound to be able to watch the same movie, programme or documentary at least 10 times within the same week and if we miss that weeks t.v it will still be shown again for numerous weeks. Whom ever has control of our repetitive viewing must either have a very short memory or no memory at all we should all complain to Sky or stop watching t.v as those many repeats cant be good for your mind.
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{ 16 comments… read them below or add one }
You are aware that, as programmes are shown 24 hours a day on TV, for the duration of 365 days of the year, there will be repeats . Just in case it slipped your mind, I wanted to remind you of that fact . Sky shows repeats, as do Virgin Media, as well as the remainder of Freeview and terrestrial channels . It’s hard luck that Sky packages have that many channels that show repeats, but I doubt they’re endless, and even in regards to that, surely it’s the producers of the shows/programmes that to do something about that, they’re the ones making them . Concerning recordings/pausing, I can’t believe that you can actually argue with progress ! Sky was the first consumer-based upgrade technology on the market with this facility, to argue against is insane, I’m just wondering now if you still have a black & white TV, because it seems you’re a technophobe .
I have now THREE times experienced NO LANDLINE NO BROADBAND CONNECTION for over 24hrs on 29 March 2010. I had to call Sky to complain using my mobile phone at a cost of £1 a minute, having to be held in a queue, being promitted from one department to another until i finally reached an advisor, only to be told there is a fault at the exchange and everything should be resumed within 4hrs! This went on for 16hrs! I use the net for selling currency, which resulted me in LOOSING a large sum of money as i was unable to sell at the rate i should have. If there was an emergency and i had fallen down the stairs and had no mobile, how would one contact 999 when there is NO LINE as its connected to the broadband? how come a 2nd engineer who visited REMOVED INTERACTIVE TV CONNECTION FROM THE BOX , telling us that IT IS NOT NEEDED? 8mths later someone is visiting once again this Sunday 4th April 2010 to rectify the mess. I find sky a shamble, and would NOT recommend this company and am looking forward to cancelling the contract when its due next. No compensation is offered except to complain to who? no email ever gets anwered and nothing is done to give customer satisfaction. Sky are quick at upping fees for certain usage ie phone line without consulting the customer then gives the customer no service. I find this appalling as nowadays it seems all companies like to hold customers in a queue, as far too many prompts to get to the correct department…
Sky phone calls aren’t £1 per minute, they’re 10p per minute, or 25p from a mobile.
And, emergency calls are free, don’t be troubled by that. And the engineer took the phone line out of the box because it really isn’t all that necessary unless of course you want to use the functions, he would have asked you whether or not you wanted it removed before he removed it, to which I’m assuming you either said, ‘that’s fine’ or something to that extent.
I find it absolutely astounding how people can come on these sites to complain about Sky putting you on hold, considering the fact that all companies do the same..stop pinning it on Sky, and other people who say the words ‘Sky as the monopoly on this, that’s why we have to pay these costs’, that’s bull. Monopolies are illegal in the UK.
Read your t&c you Plum bb is domestic use only so losing out on buisness because the exchange is down its your own fault for being too cheap to get a buisness account for bb and honestly if you fell down the stairs even with the phone line active how you gonnae get up to phone 999 people like you are quite pathetic
I phoned sky on 7th april 2010 to cancel my sky subscription which i told them i could not afford it as i now did not have a job and as soon as i could get a job i would be back.
i was given a turn off point of may 8th that was 31 days notice and everyone was polite and understanding.
i received a phone message today that there was a error on their computer and they had to talk to me before they could cancel (April 21st).I phoned back straight away when i came home and the scottish man on the sky phone was very abusive and said in an unaceptable tone that they would phone back at sometime,i will now never come back to sky and will pay what i owe up till may 8th and no more.
terry kirby
I think we should tell everyone that sky is crap and dosent care about what is shows
People only remember what programs they want to watch and all the other times they would be doing something else so they dont realise its rubbish
Hello!
I am making a BBC consumer affairs programme and I’m looking for people to take part. Does anyone have a case that is still unresolved? We are filming a roadshow in London on 22nd May and want to take on cases to try and get money back for people. Please post or drop me an email on christina.schultz@reeftv.com if you’d like us to help.
How on earth can Sky justify so many repeats ? Take “Road Wars” for instance, I used to love this program, but now it’s getting milked beyond belief. In my opinion, Sky 1/2/3 are showing “Road Wars” (and other endless repeats) just to fill time slots, how can Sky justify those three channels to do the same thing over, and over again ?
On another point, why can’t we choose the exact channels in our package ? I personally only use about a 1/4 of the channels in my current package, so a majority of channels go unused, as I have absolutely no interest in them what so ever ! I am one (of many in this current climate) who is struggling with the high cost of using “Sky” and as “Sky” refer to themselves as a consumer friendly industry, surely they can make life easier for their customers by offering a package of channels that they can pick from the list on offer themselves, this would not only make Sky far more affordable, but would also make Sky more desirable to future customers.
I personally think Sky could be working a lot harder to make their product more rewarding for their current customers, as well as possible future customers.
Please, please, please, can you stop milking these repeated programs until we HATE THEM !
too many repeats on sky waste of money thinking of changing to freesat and saving £37.00 a month sky has a lot of garbage channels that most people wont even look at eg americas next top model ?? who cares about that trash too many to go through i would be here all night listing the trash channels some nights i turn sky on and out of all the channels i cant find anything worth watching thursday night is a bad night and its the one night i finish work early and nothing on ??
whenever i have phoned sky i find it hard to understand the person i am talking to they should have a good english talking person at the callcentres nothing against the scotts but they are hard to understand if your not scottish.
Who says that the English aren’t bigots?
Read back what you wrote, and try and see why the rest of the countries in the world HATE English people. You don’t even try to understand what other people say. Always “can’t you speak the Queen’s English?”
Typical how it’s always ‘a good English speaking person’ needed on the other end of the phone. We all have trouble understanding you, as well! It’s a two way street, accents don’t just happen to one set of nationalities…maybe they should make a documentary on that and show it on Sky!
Hi,
Some years ago I subscribed to sky thinking that it was the best thing since sliced bread. Very quickly I realised that apart from the live coverage of the sports, everything else was repeated like a bad case of cucumber wind, therefore I cancelled. I was offered the basic package for just £18 per month for 3 months so that the kids would have something to watch.
After the first month, I received a bill from Sky for £22. When I queried this, a nice lady a Sky said that because I got billed for Sky and not paid by DD, there was an extra £4 on top to cover admin charges. I cancelled Sky there and then over the telephone, and Sky was switched off the next day.
The very next month I received another bill from Sky for £48. I have not paid this bill and have disputed it with countless debt collecting agencies that they have used over the last 4 years.
The last company stated that they were dropping the case completely, and I would no longer hear from them.
Today, I received a telephone call from a Litigation company on behalf of Sky stating that papers were being filed today at my local County Court, and that if I didn’t pay the bill over the telephone then I would have to pay the £48 plus court costs which were going to be excessive. However if I were to pay today, then I would only have to pay the out of court settlement of £36.54p. I don’t want to go to court, as many other people don’t, but I am absolutely fuming. This was their error from the beginning and I am being forced to pay.
I have in mind to go to the press. It would cost them more to file it in court than it is to recover what they believe is owing. How many other people are they conning?????
does anyone know how to beat the telephone loop when trying to communicate with sky customer services
Wish I did bryan please let me know if you find out
Linda
Hi,
Sky is CRAP but stuck as I am still in the years contract with them cannot wait to get off it, if I new all the CRAP that went with it I would never have gone on it in the first place, they wait till you sign on with them for a year then give you the book that tells you about windy weather and heavy rain that will cause you to loose picture, and this back up that comes up on screen when you are in the middle of watching something drives me up the wall all I can say to people now is sky is CRAP