Posts tagged as:

Air France

Overall Quality of Service of Air France

Thumbnail image for Overall Quality of Service of Air France

I liked to take the Air France flights because it is one of the airlines which provide service excellent to passengers.

Yet I took AF1281 from London to Paris on the 5th of Feb 2010, there was a flight delay for an hour that lead to long queue waiting time when I check-in. I had been waited for more than 40 minutes for the whole check-in process. While on board, the flight attendant carelessly spilt a cup of coffee on my suit. She apologized to me in a sleeping voice. When I arrived at Paris, I even found out that the surface of my luggage is damaged by the Luggage Service Agent.