I am an employee of Well Fargo Phone Bank in Texas and have recently had money stolen from me by the company itself. They teach and train employees on how to profile customers’ accounts to sell them something when they call in with a simple request. We are trained to see average balances, whether or [...]
I opened a Career Development Loan with you in August 2008 and started my repayments via a standing order that had been set up with my bank, Natwest, on 7th August 2009. However, two months after this date I received a letter from your debt collection department claiming I was in arrears. I immediately called your Career Development Loan department to explain that two instalments of £181 had left my account on 7th August and 7th September and I had checked with my bank that there had been no problems with those payments.
