
I would like to complain about you telephone banking service.
Having recently lost access to a computer on which to use internet banking, I have had to rely on telephone banking to make enquiries and payments relating to my account.

Dear Alliance and Leicester, Today it was noted by myself that a standing order of £200.00 had been paid out of my account, I believed this item had been cancelled on the 21st of November when I set up a new one as the payee had changed bank accounts. I telephoned the banking service who [...]