Comments on: Tesco Misleading Label

By: lordbrocket

lordbrocket — Mon, 09 May 2011 21:50:07 +0000

Begs the question why you would want to buy a Technica piece of “technology” anyway…everytime I go into tesco there is always someone at customer services with a “broken” unit.

By: Darryl

Darryl — Thu, 03 Feb 2011 13:40:39 +0000

Here is an offer you can’t refuse, TESCO did today at their Bar Hill Cambridge store. So here’s the deal, you walk into the store, see a pile of TESCO own brand TVs (TECKNICA) with a massive 20% off all Tecknica TV’s and decide to buy one there and then! That was me this morning, a massive choice of screen sizes but the set I wanted (three piles of them downstairs and upstairs in the main electrical section) wasn’t displaying a marked down price, in fact there were no less than four tickets with a price on them, all at £239 for a 32″ set. Now, given that every other model had a ticket on them clearly showing the previous selling price, and here were piles of sets only showing their normal labeling, and a big 20% off lable on the TV that I wanted to buy, would you expect to get 20% off the set? Do remember that every other set had a different colour price label, clearly showing the previous selling price (I thought this was a requirement now) shouldn’t they have sold me the set at £239 less 20%? that’s what the ticket implied and all of their other tickets!

TESCO refused to sell me the set and told me that the ticket price was correct and already had the discount applied!!

Very poor customer service, unhelpful head office staff and misleading point of sale material and they have the audacity to complain about ASDA’s promotions as being misleading…

TESCO are now so big they really don’t care and stores are targeted which disuades the from doing anything they don’t have to, event when they know that they are in the wrong.

My advice would be stop supporting a company that doesn’t care about its customers and sets out to mislead them in store!

By: anthia

anthia — Fri, 28 Jan 2011 11:21:21 +0000

just did my shopping on tesco to my suprise it should be around £65 tesco leytonstone tesco rang up and said my shopping was £101 with a pence. ring their head office to see what was all this madness they also give me a diferrent price to the store which was £107.67 p after speak to 2 adviser which didn’t make no sence which 1 was so rude aswell,which in the end i had to ask for a manager which claim online prices are guide price. tesco is such a rip off, they offers are not offers and everything with tesco is becoming a scam not please with their customer service team, they are not polite in any way what so ever will be going asda from now on wards. good bye tesco

By: mary

mary — Tue, 19 Jan 2010 17:04:41 +0000

I find if i read what the labels say before i make any purchases i save myself alot of problems.

By: Lucy Taylor

Lucy Taylor — Wed, 23 Dec 2009 11:43:28 +0000

I contantly have trouble with these sorts of things from Tesco’s…I’m disabled and pregnant as well as being a full time mother to a 14 month old, I try to shop online, however I’m sick of being given items that are due to go out of date the following day…..so I’m getting bargain basket products at full price! Even in store I have to check and check again…the only thing that keeps me returning to Tesco’s is the proximity to my house and club card points! Perhaps if everyone complained about things llike this the monopoly that is Tesco’s would have to pull there socks up.